Privacy Policy

1. What we collect

When you create an account, place an order, or contact us, we collect the data you provide directly — name, email, phone number, delivery addresses, order history, product reviews. We also collect technical data your browser sends automatically: device, browser, IP address, approximate location, and pages viewed.

2. How we use your data

• Process and deliver your orders

• Keep your account, cart, and wishlist in sync across sessions

• Send order, delivery, and account-related updates

• Improve product discovery, recommendations, and site performance

• Detect fraud and abuse

• Meet our legal and tax obligations

3. Cookies

We use essential cookies to keep you signed in and to remember your cart. Optional analytics cookies help us understand what works and what to fix. You can adjust your preferences any time via the cookie banner at the bottom of the page.

4. Sharing

We share personal data only with parties that help us run the storefront:

• Payment gateways (to process transactions you initiate)

• Logistics partners (so they can deliver your order)

• Hosting + analytics providers (under data-processing agreements)

• Regulators when required by law

We never sell your data.

5. Retention

We keep account and order records for as long as your account is active, and for a further period required by tax and consumer-protection law. When the legal window ends we anonymise or delete the data.

6. Your rights

You can ask us to access, correct, export, or delete your personal data, or restrict how we use it. Email us at [email protected] and we will respond within 30 days.

7. Security

Data is encrypted in transit over HTTPS. Payment details are handled by our PCI-compliant gateway partner and never stored on our servers. We restrict internal access on a need-to-know basis.

8. Children

The storefront is not directed at children under 13. We do not knowingly collect data from them.

9. Changes to this policy

We may update this policy as our services or the law change. The current version is always at this URL with the updated date below. Material changes will be highlighted at the top of the page for at least 30 days.

10. Contact

Privacy questions? Reach us at [email protected] or via the contact form.